Minding Your Digital Manners

Dodging The Digital Dilemmas Of Online Communication

Emily Post's Book of Etiquette
Photo:KnitXcorE's on Flickr Creative Commons
Minding Your Digital Manners
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Minding Your Digital Manners
A few months, a woman Tweeted to complain about the way photo of her family, originally posted on Facebook had been shared on Twitter.
She Tweeted: "Digital etiquette: always ask permission before posting a friend’s photo publicly. It’s not about privacy settings, it’s about human decency."
The woman was Randi Zuckerberg, a former Facebook executive and the sister of its co-founder and CEO. 
It struck many people as a little odd that one of the Zuckerbergs would object to photo sharing on digital media and would assume that the rules for it are spelled out somewhere.
The rapid evolution of digital life has thrown uncountable numbers of monkeywrenches into the traditional engines of politeness, and the Zuckerbergs are, of course, much more the authors than the victims. Today on the show, new manners for digital life.
Leave your comments below, email us at colin@wnpr.org, or tweet us @colin.
We apologize to Deborah King, President of Final Touch Finishing School, for cancelling her appearance on the show at the last minute.



Ian writes:

I had to pull over to send this so ill keep it short(ish) with 2 points.

First, there are etiquette differences between cultures, and since there electronic culture it makes sense that it would have it's own etiquette. The problem seems to be when 2 cultures clash. This can happen if you go somewhere else in the world (local culture + your culture), or when you pull your phone out in public (local culture + electronic culture). If people treat this clash the same way they would any other (with the local culture taking precedence) then there is rarely an issue. However; one of the issues with trying to do this is that one must "put themselves in the same room" as the recipient of their messages in order to get proper context. We seem to have issues being in 2 places at once (In a private conversation + sitting on a bus with other people) and because of this we tend to only be in one state at a time.
The second seems to be that people haven't yet learned to abstract the physical person from the electronic persona that they portray (or a portrayal they are seeing). While most attempt to keep their physical person and (a singular) electronic persona close, sometimes people intentionally separate these to explore more aspects of themselves/others. It is not always OK to treat one persona like another.

Eunice writes:

Listening to you show and I have a comment. There are times I want to respond about some news item or such, but after I read some of responses posted on websites, I am so turned off by the horrible language that I decide not to post my response.

Pam writes:

Dear Mr. McEnroe - How wonderful to hear Mr. Post Senning on your program today. Daniel presented to undergraduates and MBA students at UConn's School of Business last year at which time I had the pleasure of meeting him and hearing firsthand his etiquette knowledge. How wonderful to see that he has expanded the Emily Post etiquette literature with "Manners in a Digital World" which we can all benefit from. Congratulations to Daniel and thank you Mr. McEnroe for having him on the show!